Sigmabeauty Reviews [Apr,2026]: Is It Good for Small Businesses?

Many reviewers report significant shipping delays, with orders taking weeks or even months to arrive. Some customers also mention issues with orders being stuck in processing mode and a lack of communication from Sigma regarding shipping updates. One reviewer stated, "My order came after two months. They told me it takes only 3 to 10 business days."

A significant number of reviewers express dissatisfaction with Sigma's customer service, citing unresponsive email support and a lack of assistance with order issues. Some customers report not receiving replies to their inquiries, while others describe being met with condescending or unhelpful responses. One reviewer wrote, "CS is a joke... They are completely unhelpful, vague . unprofessional and disengenuine!"

Several reviewers praise the quality and performance of Sigma's makeup brushes, particularly when purchased at discounted prices. However, some customers report issues with brush quality, such as hairs falling out or receiving defective products. One positive review stated, "Such great brushes, the ones I've tried so far. Would highly recommend them."

Several international customers report being charged unexpected customs fees or duties upon delivery, even when free shipping was offered. Some reviewers claim that Sigma does not adequately disclose these potential charges before purchase. One reviewer stated, "The delivery has been delayed multiple times and the customs fees were outrageous."

Many customers are drawn to Sigma Beauty due to frequent sales and promotional offers, particularly on brush sets. Reviewers often mention purchasing items at half price or receiving free gifts with their orders. One reviewer wrote, "Put in an order for the Ultimate Blending Brush Set and the F80 brush on February 1 during some absolutely insane sales. Sigma sets usually cost $100+ AUD so this was an absolute steal."

A few reviewers complain about receiving excessive spam emails from Sigma, even after unsubscribing. They describe the unsubscribe links as broken or ineffective, leading to frustration with the company's marketing practices. One reviewer stated, "fine products; worst email spam I've ever encountered. the unsubscribe link leads to a page that is permanently broken."

A few reviewers reported receiving expired eyeshadow sets and lipsticks with their orders. They expressed disappointment with Sigma for selling or offering expired products. One reviewer stated, "almost all of the eyeshadow sets have expired. They even gave lipsticks free for a certain purchase and those too were expired."